The vendor, Shore Excursions Group, will automatically send a shore excursion booking email to your client's email address (if you Opt In on the CBS Form) that will allow them to book shore excursions for their exact specific cruise sailing date and it will be tracked back to your agency.
The client will have the ability to unsubscribe from that email that they receive if they choose to no longer receive shore excursion emails for that particular cruise sailing date. The email will be sent at 90, 60, 45, 30, and 14 days before the client's cruise depending on how far out the sailing date. The client can call customer support to ask questions and if they book via telephone we still will get the commission.
You will get an email every time the client makes a shore excursion booking. We will need your client's email address so the vendor can send the direct shore excursion link for that sailing date to the client which you will need to provide each time when you fill out the CBS Form.
If you want to do a test run, you could enter your own email address instead of the client's email address just to see how it works. So for this one booking the client will not receive the email for booking their shore excursions since they will not receive the link.
Once we obtain the data, the email will be sent out in a few days to your client. Remember this email is only sent out if you Opt-in for that sailing via the CBS Form. It is not automatic for other bookings unless you opt-in and provide the email address each time you fill out the CBS Form.
In addition we can create an agent account that allows you to add your clients on your own - Click Here
To Recap:
- Over 4 million tours delivered in the past 15 years
- 99% of major cruise line itineraries covered
- Savings for your clients of up to 40% on excursions vs standard cruise line offerings
- Average excursion size of only 12 guests
- Average rating of 4.7 out 5, on over 40,000 customer reviews
- Strongest guarantees in the industry, including our Return-to-Ship Guarantee which states: In the extremely unlikely event that your client misses their ship due to the late arrival of one of our tours, we will arrange and pay for their accommodations, meals, and transportation to the next port of call, and we will pay an additional $1,000 USD per customer for the inconvenience
Here is a sample of one of the coded emails that Shore Excursions will send to your client.
