- 14% Online Bookings
- 12% Telephone Bookings
- 10% Insurance (AVOK)
- 10% Super Savers & Square Deals (Red star b/4 the booking)
- 5% Published Scheduled Air
Once you have completed your booking, you will need to fill out a CBS Form in order for us to send out your documents & commissions.
Apple Vacations- Support Numbers & Internet Assistance:
Remember that the answers to many of your questions can be found on the Travel Agent Cafe! http://ta.travelagentcafe.com
For urgent matters and/or immediate assistance, please call:
-For Reservations or Customer Support- 1-800-727-3400
-For Pre-Departure Customer Service Issues,/Service on an Existing Booking, please call Core Customer Service 1-800-727-3410 or email ccs@applevac.com
-For Groups: Group department general number: 800-727-3404 or Marissa Heuerman, your dedicated group specialist at 800-727-3550 ext 6624 or via email at mheuerman@applevac.com.
For sales related matters, please contact Inside Sales via email at InsideSales@applevac.com
Apple Vacations Emergency Numbers AVOK Hotline: 1-866-860-avok- this number should only be called the night before or the day of departure IF the travel agent/passenger needs to cancel their reservation. 24/7 Desk (855-572-9893): This is a hotline for emergencies. Travel agents may give this number to their clients to be used from 11p-7a.
If there is an issue with clients who are currently in resort, please contact our Day of Departure / In Destination customer service group at ddds@applevac.comor by calling 800-365-2775 option #2.